Refund policy

PLEASE NOTE:

Sale items are not eligible for a return or refund. 

We have a 7-day refurn policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a refurn, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at bellanovaclub@gmail.com. Please note that returns shipment fee will need to be covered by the customer.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

We want happy customers, please contact us if you're having an issue with your product in order for us to help resolve it quickly. We're always here to help!